Frequently asked questions

When should I meet my team in Escapers?

Please, come a little bit earlier, so that we can explain the rules to you. The perfect time is 15 minutes before the game.

How long does the game last?

The game lasts 60 minutes.

Where can I park my car?

You can park right on our street or on neighboring streets. Please, take into account the working hours of short-term parking zones.

What clothes are best suited for the game?

There is no dress code. Wear something that will make you feel the most comfortable.

Who can play this game?

People of all ages can participate in Escapers. However, children under 16 can take part only if adults accompany them.

How can I use my gift voucher?

You can use your voucher to book the game over the phone, over email or online.

How can I book a Quest-Room and pay for it?

You can book a room over the phone 01 992 63 62, per E-Mail info@escapers.at  or over our online booking system. You pay on the spot either in cash or with your credit card before the game. You can also pay in advance on our website during booking procedure.

How can I cancel my order?

Orders can be cancelled over the phone 01 992 63 62 as well as over email E-Mail info@escapers.at . If you cancel your order 24 hours before the game starts, you receive your full refund; if you cancel later, then you receive only 50% of your money back.

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